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The Intake Agency is a legal intake operations company serving solo and small firms. We focus on the area of Family Law. Our specialists operate as an embedded extension of your firm - answering as your team, qualifying every lead, performing conflict checks, scheduling and confirming consultations, recovering no-shows, and coordinating the path to a signed retainer. Your firm can focus on legal work while we qualify potential clients, make sure they show up, and manage the full pipeline.
Most attorneys don't know the extent of potential clients they are losing every month.
We capture them and get them in front of you.
Every person who contacts your firm is navigating one of the most difficult moments of their life. AI assistants are valuable for capturing callers and after-hours coverage. We know, we create professional virtual assistants too. What they cannot do is hear what that person actually needs or feels. Our intake specialists are trained to handle every contact with the care and urgency the moment demands, because how someone is treated in that first conversation determines whether they retain your firm.
If you practice another area of law and need intake assistance or customized help, please call and see how we can meet your needs.
Inbound calls and web inquiries are answered under your firm's name with structured, professional conversations designed in collaboration with your firm.
Consultations booked directly to your calendar within your firm's rules, with automated confirmations and reminders.
Your pipeline is a valuable asset we will nurture. Consistent, professional follow-up sequences so qualified leads keep your firm top of mind without the sales pressure. You're just a click away when they are ready to hire.
Weekly performance reports: leads received, intakes completed, consultations scheduled, show rate, conversion, and customizable options.
The following are not included in every agreement.
Not having a website — or driving hard-earned leads to a broken one, costs you potential clients every day. Since our goal is to help firms increase conversions, we build websites that get you found, build trust, and offer a clear call to action that converts visitors into consultations.
Love your staff but not your intake process? We build your process from the ground up and train your team to qualify, schedule, and get clients to show up - so every lead gets the attention they deserve and your firm stops leaving revenue on the table.